How to become a verified business
To switch to Live mode on the Byl platform, or to unlock additional features, you need verified business status.
You complete verification yourself, directly from the dashboard — no emails required.
Where do I verify?
- Sign in to the dashboard.
- Open the "Business verification" page in your team settings.
- Click the "Verify business" button.
After clicking the button, you will be redirected to the page of our verification partner, TrustAPI. Fill in and submit your business information there.
Tip: Provide complete and accurate information. This helps speed up the verification process.
Verification steps
Verification consists of three steps. You perform the first step yourself; the remaining two happen automatically once your information is verified.
1. Business verification
Verify your business information through the TrustAPI page. This is the only step you perform yourself.
2. QPay merchant account
Once your business information is verified, a QPay merchant account is created automatically based on the verified details.
3. Primary bank account
Your project's primary bank account is configured automatically from the verified information. There is no need to submit bank details separately.
Once all three steps complete successfully, your business is fully verified.
Verification status
The "Business verification" page shows the status of each step:
| Status | Description |
|---|---|
| Pending | The step has not started and is waiting on the previous step. |
| In progress | The step is actively being processed. |
| Completed | The step finished successfully. |
| Failed | The step encountered an error and needs to be retried. |
The overall verification status is shown as one of the following:
- Under review — your request is being reviewed; you will be notified of the result soon.
- Incomplete — you started verification but didn't finish it, so you need to continue.
- Additional information required — the verification needs more information; go to the page and fill in the missing details.
- Rejected — the request was rejected; review your information and resubmit.
- Verified — your business is fully verified.
Note: If you have completed verification but the status hasn't updated, click the "Refresh status" button on the page.
Why should I get verified?
- Access to Live mode: Becoming a verified business unlocks real transactions.
- Higher transaction limits: The maximum amount per transaction increases.
- QPay merchant account: A QPay merchant account can be created for you automatically.
- Customer trust: Verified status signals that your business is trustworthy.
Frequently asked questions
How long does verification take?
In most cases you get a result shortly after submitting your information. If a review is needed, you will be notified of the result on the page and via notification.
Do I need to send an email to get verified?
No. You complete verification yourself, directly from the dashboard.
Do I need to submit my bank account separately?
No. Your primary bank account is configured automatically from the verified information.
What if my request is rejected?
Review your information and resubmit using the "Re-verify" button.
Does verification cost anything?
No. Verification is a free service.
Contact
If you have any further questions, reach out to us at [email protected]. We are always happy to help!
Next steps
- Test and Live — switch to Live mode after verification
- Payment methods — confirm your QPay merchant account was created automatically