Privacy Policy
This English translation is provided for convenience only. The Mongolian version is the legally binding text.
1. General Provisions
This Privacy Policy defines how user information is collected, used, and protected in the course of using the Byl service (hereinafter the "Service") developed by Kite Lab Development LLC (hereinafter "we").
We are committed to protecting the security of our users' personal information and safeguard it in accordance with the applicable laws, rules, and regulations of Mongolia as well as international standards.
2. Information We Collect
In the course of your use of the Byl service, we may collect the following types of information:
2.1. Personal Information
- Surname and given name
- Email address
- Phone number
- Bank account details (only to the extent required to process payment transactions)
- Account credentials (username, password, etc.)
2.2. Technical and Usage Information
- IP address and device information
- Operating system and browser type
- User activity history (page visits, transactions, etc.)
- Information collected via cookies and other similar technologies
3. How We Use Information
We use user information for the following purposes:
- To provide the Service and manage user accounts
- To facilitate payment transactions and ensure their security
- To improve and develop the Service
- To comply with legal requirements
- To monitor for violations of the Terms of Service
4. Data Retention
We retain user information only for as long as necessary. After a user deletes their account, information may be retained for a certain period as required by applicable law, and will be deleted once that period expires.
5. Information Sharing
Byl may share users' personal information with third parties under the following circumstances:
- With payment service providers (such as QPay)
- With competent authorities in accordance with the laws of Mongolia
- Where necessary to ensure security
- With third parties that assist in the development and improvement of our Service (data analytics, infrastructure, hardware, etc.)
6. Data Protection
We take the following measures to protect user information:
- Using encryption technologies
- Maintaining internal policies to strengthen data privacy
- Regularly updating access rights and control mechanisms
- Not sharing payment information with third parties
7. Cookies and Tracking Technologies
Byl may use cookies and other tracking technologies to improve the user experience. Users can manage and delete cookies through their browser settings.
8. User Rights
Users have the following rights regarding their information:
- To access and correct their information
- To request the deletion or modification of their information
- To object to the collection and use of their information
- To exercise their right to data portability
9. Changes and Updates
We reserve the right to update this Privacy Policy from time to time. Updated versions will be published on our website and communicated to users.
10. Contact
If you have any questions regarding this Privacy Policy, please contact us at:
- 📧 Email: [email protected]
- 🌐 Website: byl.mn